
Loamly: AI CRM platform UX/UI
Together with Obriy Design Büro, we designed the product logic, UX and UI of a CRM where AI suggestions and automation stay human and easy to control.
See the caseProjects successfully launched for clients
Years in Web & UX Design
International Design Awards

Gartner expects a third of enterprise software to include agentic AI by 2028, yet also predicts that over 40% of agentic AI projects will be cancelled by the end of 2027. Surveys show the same gap: many companies experiment with agents, few scale them, and trust in fully autonomous agents is falling. The blocker is rarely the model. It is the experience around it.
Cosmos Studio designs that experience. We decide what the agent shows before it acts, when it asks for approval, how users follow its progress, how they fix its mistakes and how teams control what it is allowed to do. Our AI product work includes the Loamly AI-native CRM and the SoloChat AI assistant for macOS.
From a single copilot inside your SaaS to multi-agent workflows, these are the parts of an agentic product we design and build.
We design how the agent presents its plan, which steps need approval, and how users edit or reject it, so high-risk actions never happen by surprise and low-risk ones do not slow people down.
Live status, step-by-step progress, run history and audit trails that show what the agent did, why and with which data, for users, admins and compliance teams.
Per-action permissions and autonomy levels, from suggest-only to acting alone, set by task type, role or risk, with clear defaults teams can trust.
We design for the failure case first: uncertainty signals, safe pauses, undo where possible, clear warnings where an action cannot be reversed, and simple ways to correct the agent.
Dashboards and queues for teams that supervise several agents: what is running, what is waiting for approval, what failed and what it cost.
These patterns come from published guidance by Microsoft, Google PAIR, Anthropic and OpenAI, and from our own AI product work.
Show what the agent understood and what it plans to do before it starts.
Ask for approval on risky steps, not on every click, to avoid approval fatigue.
Persistent status and activity logs, so users never wonder whether the agent is working.
A timeline of actions with undo, and a clear mark when something cannot be reversed.
Show confidence, sources and the cost or time of a run where it matters.
We test agent flows in interactive prototypes, often in React, so timing and streaming feel real before release.
Selected AI products with the interaction design agentic products need: clear states, sources, control and recovery.

Together with Obriy Design Büro, we designed the product logic, UX and UI of a CRM where AI suggestions and automation stay human and easy to control.
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We designed a fast AI assistant with live source search, friendlier error handling and screen-reader support.
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We designed a browser-based analysis platform for satellite and geospatial imagery, and built the brand and websites with interactive 3D scenes.
Stack: React, TypeScript, Tailwind CSS, Framer Motion, Three.js
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Talk to the team behind Loamly and SoloChat. We will review your agent flows and suggest a scope on the first call.
“We were impressed with Cosmos Studio’s focus on delivering impactful product solutions that significantly enhanced our UX.”
“Incredible team, passionate leaders, astounding service.”
“Cosmos Studio impressed us with their creativity and innovative solutions, which led to an outstanding final result.”
Healthcare
Education / EdTech
Logistics
SaaS, AI
Education / EdTech
Education / EdTech

entertainment
3× FWA of the Day
18 awards. 4× Site of the Day
25× UI, UX, Innovation
4× SOTD, SOTM, OWDA
1× Winner Brand identity
5× Site of the Day, Dev Award
We're not a freelancer who disappears after delivery. Not a 200-person agency where you'll never meet a senior. We're a boutique, embedded design team and the longer we work together, the sharper we get.
Remote-friendly team growing fast
We focus on quality over quantity










Sounds like your team?
Book a Discovery CallYou need someone to train or host models, a template interface in a few days, or a budget below $5,000.
A chatbot answers; an agent acts. Agentic UX covers what happens around those actions: plans users can review, approvals, progress, logs, permissions, undo and recovery when something goes wrong.
We map each action by risk and reversibility. Low-risk, reversible steps can run on their own; risky or irreversible ones need approval or a clear warning. Teams can then adjust autonomy levels by role or task.
Yes. We design the agent layer inside your current product and design system, so it feels like part of the product rather than a separate chat window.
Yes. We build interactive prototypes and production front-ends in React and Next.js. Your team or our senior backend partners handle models, tools and infrastructure.
Projects start at $5,000, and hourly rates start at $50. A focused agent UX project usually takes 4–8 weeks; larger agentic platforms are delivered in stages.
Our AI work includes the Loamly AI-native CRM, the SoloChat AI assistant for macOS and websites for AI companies such as Umami Ware and Neo Vision.
Drop us a message, Anna reviews every brief personally and gets back to you within one business day. From there it's simple: we align on scope, sign the contract, and book your start date. Fast, clear, no back-and-forth.